Who we are & what we do

About - Roy Cleeves

Roy Cleeves, Real Estate Broker

Roy is an Honours Bachelor of Business Administration Graduate from Wilfrid Laurier University. Roy invests in various Real Estate Projects including our amazing Rent-to-Own Program. At present his real estate holding exceeds 16 properties, including 3 in the Orlando area of Florida, USA.
What Made Roy become a Realtor?: As a Real Estate Investor, Roy realized that he should know even more about the process of Buying and Selling Real Estate so it was only a natural for Roy to become a Realtor as this is his Passion!

Now the Call Cleeves Team is one of the Top Teams in all of Keller Williams Canada Brokerages and specifically at Keller Williams Golden Triangle Realty.

What does the “Call Cleeves” Team do different from every other Realtor out there?

1) Clients are getting the power of a Team for the same expense (if you are selling) as a single agent. And if you are a buyer this means that the team always ensures someone is available to show you homes that will fit to your schedule.

2) The Team has a dedicated Listing Co-ordinator, Karen Nice, for the Sellers. And this means that showings are always a priority and booked appropriately as per the Sellers wishes and Karen ensures all interested realtors are advised as an offer comes in to ensure that every opportunity for a Multiple Offer is given to our Sellers.

3) Constant Communication with Clients and Prospects and all Realtors in the Waterloo Region to maximize exposure of your home when for sale and to learn of excellent buying opportunities including exclusive listings, power of sales, and company sales.

4) EXPERIENCE – Since 2003 Roy and his team have sold over 1,000 homes and have gone through some unusual situations – enough to write a book! This Experience is key to getting the Buyer and Seller together to complete the transaction.

5) The Team is always implimenting new Marketing Techniques. The latest are REVERSE OFFERS, IDX WEBSITES, GUARANTEED SALE PROGRAM, and RENT-TO- OWN.

6) The Team has a network of associates for all of the Sub Trade work that you may need for your home and all of these associates are trusted by the Call Cleeves Team. They are always great value for their services.

7) Passion and Committment. Roy and the Team are passionate about Real Estate and Committed to you! This is our FULL TIME CAREER and not just a part time job.

8) Superior Communication Standards. The Team is always available by TEXT, CELL, EMAIL to SMART PHONES and Desktops/laptops/ipads. And the Team always has someone available all days including Weekends and Holidays.

9) Family Values! We place HONESTY, TRUST & INTEGRITY above all else! Our Reputation precedes us.

10) Our Mission: We strive to be your Real Estate Consultants for Life!

Email: Roy@CallCleeves.com

Cell: 519-841-0559 for Text or Voice

Contact Roy at anytime as he is ALWAYS ready to talk Real Estate!

About - Mila Kolovic

Mila Kolovic, Sales Representative (Multiple Languages)

Mila speaks the language of the Former Yugoslavia and is very happy to meet and help clients from her homeland at anytime. Mila is also well versed in English and is extremely dedicated to serving all of her clients from all different backgrounds. Once you have Mila on the case to find that perfect home for you, you will find that she will not give up and will not tire out.
Mila is also experienced in finding Rental properties for clients too. Even if you are new to the area and not sure whether to rent or to buy, give Mila a call.

Cell: 519-807-7146 for Text or Voice

Email: Mila@CallCleeves.com

Languages: English, Serbian, Croation

About - Skyler Cleeves

Skyler Cleeves, Sales Representative

As a Realtor Skyler is following in his fathers footsteps. Looking forward to a long and successful career in Real Estate, Skyler is looking eager to provide the same level of satisfaction the many clients of Call Cleeves Team have experienced over the past decade.

Cell: 519-277-9385 Text or Voice

Email: skyler@callcleeves.com


Syd Saunders, Sales Representative

Since becoming a Realtor in 2015, Syd  has prided himself in his passionate and  heartfelt drive to serve his clients’ best interests. He is dedicated, knowledgeable, and committed to finding the perfect fit, whether apartment or home, for his clientele. His devotion and unparallel customer service  has resulted in a continuously expanding network of loyal clients and referrals. Passionate to his craft, he continuously seeks to stay ahead of the game when it comes to market education and trends.
Whether rooting on the Jays at the Rogers Center or playing  local hockey with friends, in his free time, you can find Syd watching or talking sports. An avid explorer of the city, he loves to try new restaurants and check out  local music and  neighborhood  festivals.

Cell: 519-897-4110 Text or Voice

Email: syd@callcleeves.com

hesham web

Hesham Hraiki, Sales Representative

Real Estate is both a passion and tradition for Hesham.   His family has been investing in North America, Central America, the Caribbean and the Middle East for the past 50 years, acquiring prominent properties of all types.

Hesham’s dexterity, professionalism and diligence make him a perfect broker for local and international investors.  He prepares exclusively personalized portfolios with tailored solutions for his clients and leverages his knowledge to maximize value and profitability.  Whether you are a developer, a sophisticated investor or a first time buyer he will provide exceptional, high quality research material and advice to help you throughout any real estate transaction.  When involved in commercial markets transactions he has excelled working with investors and developers providing advice to several CEOs and company owners.

His journey back to Canada was fueled by the abundance of secure and profitable investment opportunity within our growing real estate market.  He has strategically resettled in Waterloo, a world class innovation hub that has been consistently attracting the industry’s most brilliant minds

Hesham was born in Canada, speaks English and Arabic fluently, with working knowledge of French and Spanish.  Currently he resides steps from prominent Uptown Waterloo with his wife, an Art & Yoga Therapist.  They are involved in numerous charitable causes including The United Way and several Canadian newcomer resettlement programs.

Cell: 519-933-9999 for Text or Voice

Email: hesham.hraiki@gmail.com

Yared Head Shot

Yared Geneme, Sales Representative

Yared is passionate and excited to be your realtor of choice.  Always interested in Real Estate he decided to make one of his favourite things his career!


Cell: 226-338-3123


ryan moore website

Ryan Moore, Sales Representative

Ryan has been a resident of Guelph for over 3 decades and Real Estate has been a passion for Ryan for many years.  He has been involved with investing in Real Estate for 15 years and is passionate about the entire industry.   Ryan has a diverse background in Financial Services, Education Consulting, Food Sales and Property Management.  Ryan is a dedicated professional who will work passionately for whatever your Real Estate need may be.  Ryan will go beyond to provide his customers with the best service possible in any Real Estate transaction.   When Ryan isn’t working he enjoys spending time with his daughter , travelling to Southampton to the family trailer, playing tennis and is constantly reading to expand his knowledge.


Email: ryan@ccrealtygroup.ca

michelle carty crop

Michelle Carty, Sales Representative

A Burlington resident for the past 22 years, Michelle Carty has officially turned her passion for real estate into a career, joining the Keller Williams CC Team and representing the cities that she loves – Burlington, Hamilton and Waterdown.

With years of “playing” in the investment property field, while owning her own consulting business, Michelle took the advice of a trusted colleague and began her journey to become a full-time Sales Representative where she has quickly earned a reputation for her ability to match her clients’ needs with the perfect home. Not only does Michelle understand the city’s real estate market, she understands the pulse of the city. Through various business and philanthropic opportunities, Michelle has a unique knowledge of the Hamilton and Burlington area that come through with every interaction.

All of this has made Michelle an excellent Consultant for the sale of Residential Homes with some very interesting and Proven Home Selling techniques and recommendations for Your Home to sell for Top Dollar and in the Least amount of Time!

After one meeting you will understand why Michelle is the only person to help you through one of the most important decisions of your life. Her passion, compassion and knowledge will help her lead you to the right neighbourhood and the right home for you.

“The key difference between good and spectacular is not in the delivery, it is always in the planning and preparation.” – Michelle Carty


Michelle Carty

Cell: 647-500-8379

Email: michelle@ccrealtygroup.ca

cindy callcleeves

Cindy Zupanovic, Sales Representative

Cindy has had a passion for real estate for as long as she can remember.  She was raised in Mississauga and then lived in both Oakville and Burlington for numerous years and is now currently residing in Waterdown.

As a result, Cindy brings a wealth of knowledge and dedication to her clients and is known as the Burlington/Oakville Specialist on her Team.   With a background in the financial services industry she transitioned to become a Realtor and realized her true desire was always to be in the real estate industry.

It is easy to see her enthusiasm when speaking to clients and Cindy looks forward to a long and lasting relationship with all her customers.   After your first introduction you will immediately realize that Cindy is the right person for all your real estate needs, whether you are buying or selling, she will go above and beyond to exceed your expectations.

Cindy Zupanovic, Sales Representative

Cell: 905-330-8975

Email: cindy@ccrealtygroup.ca


Charlie Bauer, Sales Representative

As your realtor, I will represent your best interest. If you are buying I will work hard to provide you with the best information and market data to make you and EDUCATED buyer. This way, we can be well equipped buyers with the strongest possible negotiation strategy. Of course, this is an entirely free service. If you are selling, I will work hard to ensure you get the best price, in the least amount of time, with the lease amount of hassle.

I have been involved in real estate for several years and my interest surfaced while in late high school at Grand River Collegiate.  Soon my interest became a passion and now I work hard every day to be the best real estate agent possible.


Cell: 519-505-5800

Email: charlie@ccrealtygroup.ca

John Dewar, Office Manager

John helps the team by managing the day to day office functions.  Coordinating with all team members and providing support for clients and staff.  As an office manager he is responsible for planning, organizing, and controlling the administrative aspect of the organization, including the preparation, communication, marketing coordination and storage of data.

Office: 519-772-3759

Email: Showings@CallCleeves.com

IMG_9676_low res for web

Nikki Cleeves, Marketing Manager

Nikki ensures that we are using the latest technology to reach as many buyers as possible for your property.  This includes experience in Social Media, Print adverting, websites – including DDF feeds so that your home ends up on thousands of websites.
Nikki also co-ordinates our client appreciation events such as movies, family picnic celebrations, and our popular Race Track days, and investment seminars.
Nikki is also our research specialist for property information.  This includes preparing comparable information for properties and any City information required.
Being a long time resident in Kitchener-Waterloo, Nikki always has her finger on the pulse of the area and is happy to answer the strangest of questions that you may have!

Office: 519-772-3759

Email: Showings@CallCleeves.com